SHIPPING POLICY

• All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer free delivery if you shop above Rs. 499/-.
• Though we try to deliver the products as quickly as possible, the estimated delivery time can range from 2 to 5 days depending upon the various logistics factors. It may take up to 7-8 days for delivery to the northeastern states.
• We ship across India.

Local delivery

• We offer FREE home delivery in Ahmedabad within 1 – 2 business days.
• Deliveries are made from 9 am to 6 pm on all weekdays. We will contact you via phone call, WhatsApp, or text message with the phone number you provided at checkout to notify you on the day of our arrival.

How do I check the status of my order?

• When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
• If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at infothedogland@gmail.com with your name and order number, and we will look into it for you.