GROOMING SERVICE REFUND POLICIES

In order to receive a full refund, Pet grooming appointments must be canceled at least 3 hours prior on the day of the grooming service.

  • Cancellations made within 24 hours without rescheduling an appointment will be subject to a partial refund of 80% of the booking price.
  • Cancellations made within 24 hours with a rescheduled appointment will be subject to Charge Rs. 200 as rescheduling fees.
  • Incase of Any Complaints/Not Satisfied with the service, send photo and video to get refund. Pet Parents are eligible for 80% Refund with next 12hrs of service. if its within 24hr, 50% would be refunded.

There is no refund after 24hrs of service.